How does our call recording integrate with Siemens?
Optimise integrates tightly to Siemens HiPath platforms for Call recording and also to the Siemens (formerly GPT) ISDX for call recording.
Platforms it works with
Siemens HiPath with Callbridge CTI using Tapi Server
and E1 Passive TAP
Siemens / GPT ISDX with Trunk Tapping and Call Bridge CTI
VOIP recording is achieved using either network mirror ports on data routers to provide us with a copy of the VOIP traffic to record, or we recommend and encourage customers to use specialist network tap units which provide a more scalable solution and have less impact on the overall network and its management.
