Chatsworth Woodbine are debt management experts and have been helping the public by providing debt advice and consolidation amongst other services.

Chatsworth have chosen Magnetic North’s advanced, blended dialling solution Maximise OnDemand to increase contact rates and boost productivity.

Maximise has a built in mini CRM system and comprehensive campaign management. It also has the ability to capture data and filter the calls that are made based on selection criteria for example, people with debt equal to or more than £15,000.

Chatsworth have opted for Magnetic North’s flexible dialling solution which is cloud based and will grow with the business as opposed to buying a legacy onsite dialler that has a large CAPEX outlay and which is difficult to expand, support and integrate with other applications.

Chatsworth Woodbine have initially taken 12 seats on a year commitment and expect to grow quickly.

Optimise, Magnetic North’s call recording solution is also being used and again offers a flexible and advanced solution to meet the company’s compliance and coaching requirements.