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Predictive Dialer and Call Recording Software


Optimise call recording software


Optimise call recording is an innovative call recording solution for monitoring quality, visibility and call compliance  and is ideal for contact center, call center and general organizations where the recording of calls is vital for training or compliance purposes. The system works with both VOIP and traditional telephony (ACD/PBX) systems. Optimise is the perfect partner to our predictive dialing solution - Maximise


    If you are looking for a flexible tariff or to prepay for your call recording then our OnDemand call recording solution is for you.
 

If you are looking to change your call recording system to a web-based version then look at our OnDemand call recorder

If you are looking to purchase an onsite solution then look at Optimise Call Recording software     
If you are a Carrier looking to add our call recording solutions to your network then visit our Carrier section

Maximise predictive auto dialer

Maximise auto dialer provides preview, progressive and predictive dialing and call blending for contact center, sales, marketing, service and debt collection organizations. It provides real time analytics to monitor workforce performance with your Agents. This can be unified with Optimise call recording.

    If you want to introduce an automatic dialer into your organization for the first time or want a prepay solution, then you need our OnDemand Dialer
 

If you are looking to upgrade your dialer to an FCC compliant web-based version then you need our OnDemand Dialer

If you want a dialer installed onsite in your organization, then look at Maximise predictive dialer
If you are a Carrier looking to add predictive dialing solutions  or call blending to your network, then visit our Carrier section

 
Do you need to be more visible with compliance for FCC, PCI or HIPAA related issues?

   If you need to become compliant with the latest FCC, PCI or HIPAA call recording regulations, our software is the perfect partner for you.
If you have a question about call recording law, visit our call recording law FAQ


Our certified partners

Magnetic North partner with major vendors and are certified with call systems such as Cisco, Avaya, Nortel, Siemens, Aspect, Mitel and other leading PBX / ACD systems. Our open standards VOIP and SIP software solutions are second to none, and our automatic recording and dialling systems have been adopted by Telco, Carrier and Hosted Service Providers for multi-tenant network based call recording and outbound predictive dialling.

 

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Eversheds Debt Recovery

Eversheds is one of the largest Debt Recovery law firms in the world, with over 4000 staff in offices across Europe and Asia.

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Avaya
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