Magnetic North delivers workforce optimization solutions through call recording and predictive dialing solutions

Since 1998, Magnetic North's solutions have been helping Global 2000 customers such as HP, Vodafone, Stream International, Sirius Radio, Hospital Billing and Collection Services, Chubb, Johnson and Johnson and more to deliver the best possible service to their clients, and increase workforce optimization and analytics.

With over 130,000 users now, in more than 20 countries, our customers rely on us to help them grow their own organization. We believe our fresh new approach to doing business, known as "The Magnetic North Advantage", enables these companies to have long term and mutually profitable relationships with us.  

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Our unique "Product Improvement" process enables our clients to drive our product roadmap and benefit from their ideas free of charge through ongoing upgrades delivered free to all supported customers.  Delivering 24 x 7 services for call recording and proactive customer contact through outbound and predictive dialing and call blending, Magnetic North customers grow with us. We are proud that our first customer is still an active client and we would love you to join them.

	View our call recording solutions
	View our predictive dialing solutions

If you are unsure of what you are looking for, please visit our call recording and predictive dialing home page for advice.